Quality of work life has always gained attention of the researchers all time, as both the words quality and worklife are necessary in the world and share a greater value to the institution. Quality of work life efforts are systematic efforts made by an organisation to give its employees a greater opportunity to affect the way in which they do their jobs and the contributions they make to the overall effectiveness of their organisation. The term quality of work life was initially introduced in the late 1960s as a way of focusing on the influences of employment on worker health and general well being, and a way to increase the quality of a persons on the job experience bowditch and buono, 2005. East west university ewu, bd abstract quality of work life is a critical concept with having lots of importance in employees life. Workplace is one of the factors affecting the quality of given care, retaining nurses, and cost efficacy. In other words, the higher the quality of work life, the more motivated employees will be. Ananalysis on employees of private limited companies in bangladesh by mohammad baitul islam.
This can involve changing aspects of the physical work environment or changing the requirements of a job so that employees are happier. Since then researchers has given various definitions and components to it. I was asked to talk about the bolivar project, a qualityofworklife experiment in an auto michael maccoby is director of the project on technology, work, and character, washington, d. Quality of work life and organizational performance. This study examines quality of work life qwl in china in terms of how their work lives satisfy eight basic needs of employees and how the. A study on quality of work life among employees open access. Quality of working life survey tools the stress site. In the global competitive era quality of work life of employees is important to attract and retain skilled and talented employees.
Motivation and quality of work life among secondary school. Quality of work life movement initially a loosely organized network of a few dozen academics in the early 1970s, the qwl movement had grown by the 1980s into an international grouping of trade union officials, personal managers and social scientist generally. Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. Quality of work life qwl can be defined as an extent to which an employee is satisfied with personal and working needs through participating in the workplace. The rapidly changing health care environment has had an impact on the nursing work environment, workload and quality of nursing work life. The project has been undertaken in leo pole apparels at coimbatore. A perfect quality of work life would help the organization. As flippo 1980 mentions, quality of work life programmes include any. Quality of work life is one of the most important factors for human motivating and improving job. The changing workforce of knowledge workers expects more than just money from their work life.
Quality of working life qwl describes a persons broader employmentrelated experience. Qwl means the degree to which members of a work organization are able to satisfy important personal needs through their experience in the organization chib, 2012. Qwl is a way of thinking about people, work and organizations, its distinctive elements are i a concern about the impact of work on. Hi, qwl can be define as the quality of relationship between employees and the total working environment. Quality of work life and its association with workplace.
Quality of work life qwl is defined as the extent to which an. Maintaining the quality of such human inputs rises from maintaining the quality of work life perfectly. In order to improve quality of work life, various coping techniques have been suggested to upgrade the employees attitude towards their job and the working environment in the organization. The results found that career development was related to quality of work life o f emp loyee. Qwl has been linked with a number of positive outcomes both for individual workers and for. In 2000, the national institute for occupational safety and health niosh entered into an interagency agreement with the national science foundation nsf to add a special module to the 2002 general social survey gss to assess the quality of work life in america.
Mirvis and lawler 1984 suggested that quality of working life was associated with satisfaction with wages, hours and working conditions, describing the basic elements of a good quality of work life as. Qwl means the sum total of values, both materials and nonmaterials, attained by the worker throughout his life. Its important because a good quality of working life is associated with better retention, engagement and lower. The effect of quality of work life and work engagement to. Helping labor and management set up a qualityofworklife. Co plz fill the questionnaire request to every employee archive.
The term quality of work life was first appeared in 1970s. Theoretical aspects of quality of work life please purchase pdf splitmerge on. Its more than just job satisfaction or work happiness, but the widest context in which an employee would evaluate their work environment. It is believed that they have a positive correlation but at times they are questioned because many factors affect their correlativity. A study on quality of work life among employees in it sector. Quality of work life is vital resource that enhances the organizational performance. Productivity and performance of an organization have a very strong relationship with quality of employee work life. This survey has a series of questions that relate to your experiences as a working member of your organization. Labour considered as an important factor of production compared to the other factors of production such as land and capital drucker, 1993. Quality of worklife this field involves figuring out the factors that help contribute to a productive organization. Some of the principles of quality of work life, formulated by hartick and maccoby, are. It is a derivation of the total quality which was developed in japan from 1980, where management techniques have been inserted in order to ensure it. The term quality of work life qwl refers to the degree of satisfaction and contentedness an employee experiences with respect to his or her job and the overall work situation. There are many quality of work life constructs in literature.
Qwl is a process by which an organization responds to employee needs for developing mechanisms to allow them to share fully in. Pdf quality of work life dimensions in universities. By time to time that quality of work life includes some other factors in it. A comprehensive study is written in the context of changing and emerging workplace realities. The relationship between quality of work life and job. The difference between quality of work life and career motivation seems to lie in the fact that quality of work life is a contributor to motivation. Quality is no more a specialized word but has become a necessary and a must work for the best endurance. They founded out that quality of work life has dominant role in garment industry.
More than a decade has passed since the phrase quality of work life qwl was first introduced. Worklife quality defined, as the balance between an employees work demands and outside interests or pressures is a longstanding but everevolving area of corporate social responsibility. Quality is no more a specialized word but has become a necessary and greatest asset to any organization. The effect of quality of work life qwl programs on quality. Procedia social and behavioral sciences 112 2014 24 a 34 18770428 20 the authors. Quality of working life is that part of overall quality of life that is influenced by work. Quality of work life and organizational performance mdpi.
In india, the concept of quality of work life seems to manifest itself in a variety of operational systems like workers participation, job enrichment, quality circle etc. Wpshc has implemented a quality of worklife program that supports a healthy work environment for all of our employees, physicians and volunteers. In modern era, it has been observed that stress management has become one of the most substantial conceptsin the professional environment. A study on quality of work life with special reference to. The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society. Employees, it sector, organization, quality of work life i. The mission of quality of work life is the creating of job satisfaction for personnel and helping to organization for employee selection and retention. Creating and maintaining a healthy workplace requires a supportive culture that clearly values employees and is trustbased. Get the knowledge you need in order to pass your classes and more.
Indeed, quality of work affects the quality of life in families and communities, as well as the economic vitality of the nation. A large number of publications by various authors reflect the interest in this grey area. Quality of worklife qwl creating and maintaining a healthy workplace requires a supportive culture that clearly values employees and is trustbased. Quality of work life qwl is not only one of the most important domains in peoples lives, but also affects and shapes many of the components of the general. Questionnaires were administered to 429 wh itecollar wo rkers employed at five public service. Various authors and researchers have proposed models of quality of working life also referred to as quality of worklife which include a wide range of factors, sometimes classified as motivator factors which if present can make the job experience a positive one. While there seems to be no agreed upon definition of quality of work life, it has been used as a construct which relates to the wellbeing of. This study is made attempt to analyses the quality of work life among employees. Quality of worklife questionnaire doc download please login cite. Hackman and oldhams 1980 consider quality of work life as a work environment that is able to fulfill employees personal needs by providing a positive interaction effect between their physical and mental wellbeings. Empirical evidence from dhaka export processing zone. Quality of worklife questionnaire doc download citehr. Download as ppt, pdf, txt or read online from scribd. Introduction quality of work life is the existence of a certain set of organizational condition or practices.
A study on quality of work life with special reference to leo pole apparels at coimbatore. Such balance contributes to superior human existence in ample measure. Quality of work life practices in a multinational company in sydney, australia. The primary goals of the quality of worklife module are to measure how work life and the work experience have changed since the earlier quality of employment.
Study of quality of work life qwl article pdf available in iranian journal of public health 1235. Quality of work life refers to the favorableness or favorableness of the work environment decenzo and robbin, 2004. Quality of working life, an employee is said to be satisfied if he has quality life with better standard of living, better lifestyle and good work life balance. Quality of work life is an umbrella term which includes many concepts. Chapter 1 introduction to quality of work life this chapter serves as an introduction and provides the necessary theoretical framework for developing proper perspectives of the subject. Please read each statement carefully and decide how much you agree or disagree with it. Extent to which employees can enhance their personal lives through their work environment and experiences. A quality of work life gives an opportunity for deep sense of fulfillment.
Come browse our large digital warehouse of free sample essays. A high quality of work life qwl is essential for organizations to continue to attract and retain employees. Quality of work life to enhance faculty and staff opportunities for a constructive, productive, and positive work experience. Some organizations view qwl as important, but do not formally link it to their strategic or business plans. In this era, quality of human inputs is the greatest asset to any organization. In this paper studies the quality of work life among private hospital nurses. The data were collected in the month of jan 2014 feb 2014 scope of the study. Quality assurance and quality control are two very closely related concepts and because of that close relationship they are often confused and one is inappropriately used as a substitute for the other.
Quality of work life provides a more humanized work environment. Employees seek a supportive work environment that will enable them to balance work with personal interests. Quality of work life programs has become important in the workplace for the following reasons. This case describes the beginning of a quality of work life project in which. An assured good quality of work life will not only attract young and new talent but also retain the existing experienced talent. Oct 28, 2014 the mission of quality of work life is the creating of job satisfaction for personnel and helping to organization for employee selection and retention. Some knowledge workers work for more than 60 hours a week.
Quality of work life practices in a multinational company in. The intellectual pursuits have taken precedence over the physical efforts. Pose of the present study, the questionnaire was contex. Results of a study conducted in 2010 on the association between work life quality and organizational commitment among fire fighters in malaysia showed a significant association between the two factors. Quality of work life a multifaceted concept it means having a workenvironment where an employees activities become more important by implementing procedures or policies that make the work less routine and more rewarding for the employee there exists a relationship between q. The quality of work life qwl is getting greater proportions, due to advances of studies on the subject, which was retaken in 1974 due to the global energy crisis and inflation. It is identify the quality of work life in leopole apparels for.
Quality of worklife and job satisfaction of a group of university employees. Qwl is a comprehensive program designated to improve employee satisfaction. Quality of work life indicates a proper balance both in work and personal. Half of the questions in the quality of worklife module were taken directly from the 1977 quality of employment survey, allowing comparisons of worker responses over a 25year period. The term of quality of work life qwl was introduced in the late 1960s as the way to improve the quality of employees work life and a way of focusing on the impacts of employment on health and general wellbeing walton r. During the past few years researchers focused on qwl more from the perspective of the employees and fulfilment of their needs rather than focussing on the differentiated work culture. A study on quality of work life among employees open. To determine the minimum and the maximum length of the 5point likert type scale, the range is calculated by 5. It has been proved that a good quality of work life results into the wellness of the faculty and also improved student behaviour. Rise in the quality of work life would help employees well being thereby the well being of the whole organization. Introduction this chapter details the origin and development of the concept of quality of work. In this regard, quality of work life has become an area of interest as a fundamental issue that fosters.739 1360 91 1259 1016 340 1283 1284 1479 455 275 1162 1463 1105 100 1007 1579 3 1225 1394 682 590 574 1134 1312 1610 582 342 509 106 1096 846 1275 992 1470 937 457 574 1465